Support, community and interaction guide

How to contact support, browse the FAQ, explore the community, leave reviews and manage your posts.

You get help through the Contact page, browse the FAQ and interact in the MyVibe community.
You can leave reviews for products or plans; reviews are moderated before they are shown.
Users with editing rights can write and manage their own posts.

The Contact page is the main channel to send support requests to MyVibe.

Choose the relevant topic such as page consultation, account/payment support, plan consultation or partnership.
Fill in your name, email, phone number and the details you need help with.
After submitting, you receive a confirmation of receipt and the support team follows up.

The FAQ page gathers answers to common questions.

Browse questions by topic groups such as overview, account and upgrades, technical and domain.
Use the search box to quickly find relevant questions.
Content is available in both Vietnamese and English.

The Community page showcases identity pages created by MyVibe customers.

You can share your experience by reviewing a product or service plan.

If your account has editing rights, you can write posts to share content.

Go to the Manage Posts section to see the list and statuses (published, scheduled, draft, pending).
Use the editor to write content, set a featured image, choose categories and the publish time.
Regular users manage only their own posts; administrators manage all of them.

Always use the official channels published on the website to get help and protect your interests.

Contact through the Contact page or MyVibe's official support email.
Never share your password with anyone; MyVibe will never ask for it.
For policy, payment or complaint matters, see the Legal section in the Docs page.